Last updated: August 8, 2025.

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you browse our store, register an account, or place an order, we may collect the following information:

  • IP address and browser information
  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number

2. How We Use Your Personal Information

We use your personal data to:

  • Provide and improve our website and services
  • Fulfill and manage orders
  • Communicate with you about your orders or inquiries
  • Prevent fraud or misuse

3. Payment Providers

To process your payments securely, we share certain data with third-party services:

  • PayPal: Used for direct and secure payment transactions.
  • Klarna: Offers flexible payment methods including “Pay Later” and installments. Klarna may run a credit check based on your selected payment method.
  • Woo
  • Woo
  • Stripe

All payment data is encrypted and handled by the respective provider. We do not store your card or payment credentials on our servers.

4. Cookies and Tracking

Our website uses cookies and tracking tools to enhance your experience and collect analytics. You can control or disable cookies in your browser settings.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing emails
  • File a complaint with your local data protection authority

6. Data Retention

We retain order and account data for legal, accounting, and business purposes, unless you request its removal.

  • Inactive customer accounts: 24 months
  • Pending and failed orders: 7 days
  • Cancelled orders: 30 days
  • Refunded orders: 6 months
  • Completed orders: retained indefinitely for legal and accounting purposes

These settings help us comply with privacy regulations while maintaining necessary business records.

7. Contact Us

For any privacy-related questions or to request access to your data, contact us at:
Email: info@awakenedfutureart.com